Privacy Policy

We collect information you provide directly to us and information gathered automatically when you visit our website.

Information You Provide

• Contact and inquiry forms: name, company name, email address, phone number, and the content of your inquiry when you submit a form on our website.
• Client portal: login credentials (email and password) for accessing the BPX client portal, account preferences, and usage activity.
• Job applications: name, email, resume, and other information submitted when applying for a position at BPX.
• Service communications: information you provide during service onboarding, freight quoting, shipment management, or support interactions.

Information Collected Automatically

• Usage data: pages visited, time spent on site, referring URLs, and browser/device type, collected via server logs and analytics tools.
• Cookies and similar technologies: session cookies for portal authentication and analytics cookies to understand site usage. We do not use tracking or advertising cookies.
• IP address: collected as part of standard server log data for security and diagnostic purposes.

We use the information we collect to:

• Respond to inquiries, quote requests, and customer service requests
• Provide, manage, and improve our logistics and freight services
• Authenticate and manage client portal access
• Process and evaluate employment applications
• Send transactional communications related to active shipments and services
• Improve our website performance and user experience
• Comply with legal obligations and enforce our agreements
• Protect the security and integrity of our systems and services

We do not use your personal information for targeted advertising or sell it to third parties for marketing purposes.

We may share your information in the following limited circumstances:

• Service providers: third-party vendors who assist us with website hosting, email delivery, analytics, and business operations, under contractual confidentiality obligations.
• Logistics operations: carrier partners, freight brokers, customs authorities, and other logistics service providers, to the extent necessary to execute your shipments and comply with shipping documentation requirements.
• Legal compliance: when required by law, court order, or government authority, or to protect the rights, property, or safety of BPX, our clients, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of all or substantially all of our business assets, with appropriate confidentiality protections.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, comply with applicable laws, resolve disputes, and enforce our agreements. Specific retention periods include:

• Client and shipment records: retained for a minimum of 7 years to comply with customs, tax, and commercial recordkeeping requirements.
• Contact form submissions: retained for up to 2 years or until the matter is resolved.
• Job applications: retained for 1 year following the close of the hiring process unless you are hired, in which case records are maintained per our employee retention policy.
• Portal access logs: retained for up to 12 months for security auditing purposes.

Our website uses the following types of cookies:

• Strictly necessary cookies: required for the operation of our website and client portal, including authentication session cookies. These cannot be disabled.
• Analytics cookies: used to understand how visitors use our website so we can improve it. This data is aggregated and not linked to individual users. You may opt out via your browser settings or by using a browser extension that blocks analytics tracking.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of the client portal and other features.

We implement industry-standard security measures to protect your personal information, including:

• TLS/SSL encryption for all data transmitted to and from our website
• Secure password storage using one-way cryptographic hashing
• Access controls limiting data access to authorized personnel
• Regular security reviews of our systems and processes

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected individuals and relevant authorities as required by applicable law.

Depending on your location, you may have the following rights regarding your personal information:

• Access: the right to request a copy of the personal information we hold about you.
• Correction: the right to request that we correct inaccurate or incomplete information.
• Deletion: the right to request deletion of your personal information, subject to legal retention requirements.
• Objection or restriction: the right to object to certain processing or request that we restrict processing in specific circumstances.
• Portability: the right to receive a copy of your information in a structured, machine-readable format.

To exercise these rights, contact us at privacy@bpxlogistics.com. We will respond within 30 days.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@bpxlogistics.com and we will delete the information promptly.

Our website may contain links to third-party websites or services. This privacy policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: